Privacy Policy

Gold4U values your privacy.

1. Information We Collect

The details provided by the customers and the Jewellers on board are assumed to be true and fair.

We collect:

  • Name
  • Mobile number
  • Email ID
  • Address
  • PAN / KYC details (if required)
  • Device information
  • Payment transaction details

2. How We Use Data

We use your data for:

  • Account creation
  • Transaction processing
  • Customer support
  • Fraud prevention
  • Regulatory compliance
  • Improving app performance

3. Payment Security

Payments are handled through secure third-party payment gateways. We do not store your full card details

4. Data Sharing

We may share data with:

  • Payment partners
  • Regulatory authorities
  • KYC verification agencies
  • Technology service providers

5. Data Protection

We use reasonable security safeguards to protect user information and maintain their data privacy.

6. User Rights

Users may request correction or deletion of eligible personal data by contacting support.

7. Policy Updates

We may revise this policy periodically, if required for the betterment of the process or the users.

At Gold4U, we are committed to protecting the privacy of our partner Jewellers. This Privacy Policy outlines how we collect, use, and safeguard your data when you partner with us.

1. Information We Collect

We collect information you provide directly to us during onboarding and partnership. This includes:

  • Business Information: Business name, contact details, store address, and GSTIN.
  • Financial Information: Bank account details for settlement.
  • Verification Documents: Registration certificates, PAN card, and other business proofs.
  • Usage Data: Device information, IP address, and app usage patterns to improve our services.

2. How We Use Your Information

We use the collected information to:

  • Onboard you as a trusted partner jeweller.
  • Facilitate gold bookings, home collections, and customer deliveries.
  • Process payouts and settlements securely.
  • Communicate with you regarding partner updates and promotional opportunities.
  • Verify your identity in compliance with applicable regulations.

3. Information Sharing and Disclosure

We do not sell or rent your business information to third parties. We may share your data with:

  • Service Providers: Payment gateways and delivery partners to execute your transactions.
  • Regulatory Authorities: To comply with legal obligations, court orders, or requests from government agencies.

4. Data Security

We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your business and financial data.

5. Your Rights

You have the right to:

  • Access and update your business information.
  • Request the deletion of your account (subject to regulatory retention requirements).
  • Opt-out of promotional communications.